Compare the battery to the images below
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Images in Group A: If your battery has an Everwin logo with letters "EW" within
a blue circle on the battery or a Sprint logo on the battery, your battery is not
impacted and no further action is required
Images in Group B: If your battery has a BlackBerry logo on the battery, there
is a potential that your battery is impacted and an exchange should be requested
using the "Make a Request" button on the left side of this page
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